You've discovered a loss. Now what?
Time is of the essence
Here is a helpful checklist of things to do after you've discovered a loss:
- Safely remove yourself, other people and pets
- If possible, shut off electricity and/or water.
- Call 911.
- Call Peterson CR to begin the documentation, cleaning and restoration process as soon as possible.
- DO NOT ATTEMPT to clean items yourself without discussing with your cleaning and restoration service.
- Call your insurance company or your representative to file a claim.
- Identify the items, including clothing, that you or your family will need for the next 48 hours
Do I have a duty to start mitigation? YES!
The insured (the homeowner) has a duty to mitigate damages (refer to your insurance policy).
- This means YOU have a duty to make the damages "less bad."
- Getting Peterson CR into your property as soon as possible to assess the damages and work with you to come up with an action plan to mitigate your damages is a great step in the right direction to fulfilling your obligations.
Does Peterson CR work with my insurance company? YES!
We will work directly with ALL insurance companies. We will also work with your hired representative to ensure that any or all of the below is taken care of:
- Cleaning structure damaged by Fire, Smoke or Water
- Water extraction
- Cleaning personal property damaged by Fire, Smoke or Water
- Dry out of personal property and/or structure
- Mold prevention
- Emergency services including a board-up of your property to ensure that it remains protected from further damage/burglary
About Us
When disaster strikes, you need a trusted company to turn to during or after the emergency. Peterson Cleaning and Restoration offers 24/7 Emergency Service and cleanup services for Fire, Smoke and Water damage.
Peterson Cleaning and Restoration is a locally owned, family run, Fire, Smoke and Water Cleaning Company and is dedicated to helping you restore your home or business to its pre-loss condition to the greatest degree possible.
We focus our efforts on Emergency and General Fire, Smoke and Water Cleaning and Restoration Services. Each requires a unique and particularized knowledge. Peterson Cleaning and Restoration carries nearly a decade of experience coordinating and facilitating unfortunate losses.
We service ALL insured homes and businesses and pride ourselves on focusing on a very limited number of restoration efforts so that each client is given the personal and individual attention they deserve. Many companies take the opportunity to become a "drive-thru" where the goal is churning through as many claims as possible. We DO NOT subscribe to this philosophy. Each claim is as important to us as the puffback suffered by one of our founders.
Our Services
Residential and Commercial Emergency Cleaning and Restoration Services
Cleaning structure damaged by Fire, Smoke or Water - Water extraction - Cleaning personal property damaged by Fire, Smoke or Water - Dry out of personal property and/or structure - Mold prevention - Contents Packout - Board-up of your property to ensure that it remains protected from further damage/burglary
24/7 Emergency Services
As a 24/7 disaster cleaning and restoration company, we’re faster to any size disaster anywhere in CT. We understand the extreme urgency of disasters, and we don’t waste time getting to you. A disaster is already bad enough; we want to help minimize the effects as much as possible.
After a Fire, Smoke or Water loss, it is imperative to act as fast as possible to mitigate further damage to your property.
Gain peace of mind, knowing that Peterson CR will act fast to take care of every detail from securing you property, analyzing damaged contents to working with your insurance carrier, and more.
Fire and Smoke Damage
A fire is a devastating loss, but the sooner you put your fire damage case in the capable hands of Peterson CR, the quicker you can restore your home and get your life back to normal. We specialize in cleaning and restoring both residential and commercial properties damaged by Fire.
Fire damage is one of the most complex scenarios in disaster relief because it involves so many components. In addition to fire damage you have smoke damage, water damage, and possibly even mold if you don’t attend to the water right away.
Because there are so many factors at play, it is crucial that you begin cleanup as soon as possible because fire damage most commonly involves everything from extracting water and removing damaged materials, to deep cleaning and odor elimination.
Water Damage
Time is money. Peterson CR and our team will work to get your commercial property up and running as soon as possible. Whether it is restoring water damage or cleaning fire damage, we strive to help you become operational.
The PCR Difference
As an insured You have the right to select whoever you feel comfortable with! Of course it's nice when your Insurance Company provides names, but who you hire to clean and restore your home or property is entirely up to you!
Emergency Services
